Common questions

Web design and marketing questions, answered straight.

No fine print, no runaround. If something's still on your mind after this, just ask. A real person gets back to you.

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We're a full digital services studio in Logan, Utah. We build websites, custom web apps and online stores for growing businesses, bring customers to them with SEO, your Google Business Profile and ads, and then look after them. Around that we do branding, social media and reviews, plus the hosting, business email, automation and AI tools that keep things running, and strategy when you're not sure what to do first. We bring in trusted partners when a project calls for them. Hand us the whole journey, or just the part you're stuck on.

No. Websites are our home turf, but we also build custom web apps (client portals, booking and signup flows, dashboards and simple CRMs that run in the browser, not App Store apps), set up online stores on Shopify, Etsy and Faire, and handle hosting, domains and Google Workspace email. Then there's branding, marketing, social media, reviews, automation and strategy. The full list lives on the services page.

Our prices are posted on the pricing page: monthly plans that include a website, one-time packages for sites, stores, SEO and branding, and bundles that cover the site up front. These are starting prices for standard builds. Every business is different, so before any work starts we write a statement of work (SOW) with your exact scope, timeline and price, which can come in lower or higher than these. Tell us what you're trying to do and what you have to spend, and we'll shape the scope to match: what to do first, what can wait, and where your money makes the biggest difference. No budget is too small to start a conversation.

These are starting prices for standard builds. Every business is different, so before any work starts we write a statement of work (SOW) with your exact scope, timeline and price, which can come in lower or higher than these. We build the plan around your budget instead of the other way around. Most one-time projects are part to start and the balance at launch. Each monthly package has a set term, shown on the plan, and goes month to month after that. Either way, the SOW gives you a straight number before anything starts.

No. AI is a tool for good, not a replacement for real design and thinking. We point automation at the drudgery, the form that never gets chased, the same question answered for the hundredth time, never at the people. A person designs, plans and makes the calls on every project. You get genuinely custom work, something real, not a Squarespace template with your name dropped in.

A small team, directly. You won't get handed off to an account manager or buried in a ticketing system. For bigger jobs we pull in trusted partners for specific pieces, but you keep one main point of contact and you'll always know where things stand. You get the honest version, not the polite one.

Both. We're based in Logan, Utah and love working with Cache Valley and Northern Utah businesses in person, but most of what we do happens remotely, so it doesn't matter whether you're down the street or across the country. Plenty of our clients we've never met in the same room.

It tracks with scope. A quick refresh or a one-page site moves fast; a full website, brand system, or custom app needs more room to do right. We'll give you a realistic timeline up front and keep you posted as we go.

Then that's all we'll do. You don't have to buy a big bundle to work with us. Need a single piece, a logo, a faster site, your Google profile sorted out? Tell us and we'll knock it out. No upsell, no bloat.

Absolutely, that's most people. If you can describe the problem (“my site's embarrassing,” “I'm drowning in emails,” “nobody can find me”), we can figure out the fix. Start with a free call, or try the quick “find your fit” chat on the site and we'll point you toward a sensible starting place.

If you want us to. Plenty of clients keep us on for hosting and upkeep, marketing, content, or just being on call when something needs changing, through one of our monthly packages. Launch day doesn't have to be goodbye.

Yes, it's yours. Once a project is paid for, you own the work: the design, the code, and the files, along with the domain and accounts set up in your name. We hand everything over so you can take it anywhere. No lock-in, no hostage logins, no proprietary platform you can only edit through us. Keep us on for hosting and upkeep if you want the easy button, but you never have to.

Reach out through the contact page or book a free 20-minute call. We'll talk through what you're after, where we can help, and what it would take, with no pressure and no pitch. If it's a fit, we'll send a simple scope and quote, and go from there.

Still have a question?

Tell us what you're after and where you're stuck, and you'll get a clear starting point back. No pressure, no sales pitch.